Simple, transparent pricing
Choose the plan that fits your team. Send from your own Microsoft 365 mailboxes.
Qivity CRM
Pipeline, mailbox, WhatsApp, incentives and renewals — one product
Free
$05-day trial
Per user
Subscribe- 1 campaign
- Up to 30 recipients / campaign
- Leads & contacts
- 5-day trial
Starter
$2per user / month
Per user
Contact sales- 10 campaigns
- Up to 50 recipients / campaign
- Excel Import & Export
- Meetings
- Lilly AI add-on (optional)
Professional
$3per user / month
Per user
Contact sales- 40 campaigns
- Up to 100 recipients / campaign
- Analytics & Team
- Leaderboard
- Email Checker
- Suppression List
- Web-to-Lead forms
- Lilly AI add-on (optional)
Business
$5per user / month
Per user
Contact sales- Unlimited campaigns
- 250 audience
- Everything in Professional
- Service Contracts (AMC)
- Partnerships
- WhatsApp Integration
- Reports
- Mail Inbox
- Lilly AI add-on (optional)
Qivity CSM
Customer success: onboarding, adoption, renewal risk, account health
Professional
$2per user / month
Per user
Contact sales- Account 360
- Onboarding and success plans
- Account health
- Stakeholder map
- Risks, issues and escalations
- QBRs and feedback
Prices exclude tax. WhatsApp conversation charges are billed to you by Meta at their published rates — we add no markup and do not meter your messages.
Self-hosted and SSO
Docker, PostgreSQL and Redis — including Lilly, as an optional add-on — on your own servers is quoted per organisation. Talk to sales if you need SSO, audit export or an SLA.
The total cost nobody quotes
When you compare us against an incumbent, compare the whole line, not the seat price. On most platforms the advertised figure is under half of what you will actually spend:
| Line item | Typical enterprise CRM | Qivity CRM |
|---|---|---|
| Seat licence | The advertised number | The advertised number |
| Marketing / campaign module | Separate hub | Included |
| WhatsApp connector | Third party, metered | Included on Business (Meta bills your WABA) |
| Lilly AI add-on | Usually metered per request | Optional on paid plans — ask sales |
| Service contracts / AMC | Field service add-on | Included on Business |
| Commission tooling | Separate subscription | Talk to sales |
| Partner lead assignment | Shared login or a CSV | Included on Business |
| Implementation partner | Weeks of consulting | Not required |
| Internal admin | Often 0.25–1 FTE | Part of someone’s week |
Pricing questions
Is there a free trial?
Yes — the Free plan is a 5-day trial for one user, with no credit card required. Paid plans are arranged with sales.
Do you charge for the AI assistant separately?
Yes. Lilly is an optional AI add-on on paid plans — not on the Free trial. Ask sales for the current rate. On hosted plans she runs on Qivity’s servers. Self-host and she runs on your organisation’s infrastructure.
Are WhatsApp messages included?
WhatsApp Integration is on the Business plan. You connect your own WhatsApp Business account, so Meta bills you directly at their published conversation rates. Qivity adds no markup and does not meter your messages.
Can we change plans later?
Yes, up or down, at any time. Quotas apply from the moment the change takes effect and the product tells you clearly which limit you have reached.
What does self-hosting cost?
Self-hosted deployments are quoted per organisation rather than per seat — talk to sales for a number based on your team size and support needs.
Not sure which plan?
Tell us your team size and what you sell. We will tell you which plan fits and which you can skip.