WhatsApp in a CRM: native inbox versus a paid connector
Most CRMs “do WhatsApp” by selling you someone else’s connector. Native means the thread, the template window and the campaign sit on the CRM record — not in another tab.
Reaching customers on the channel they actually reply on.
Most CRMs “do WhatsApp” by selling you someone else’s connector. Native means the thread, the template window and the campaign sit on the CRM record — not in another tab.
A customer who ignores three emails answers a WhatsApp in four minutes. So why does the conversation live on a rep’s personal phone — and why does half of it fail to send?
Twenty minutes, on your data — not a canned demo. If we are the wrong fit, we will say so on the call.